Professional Services

Well this blog certainly doesn’t feed the family, I do. So I thought I would get a little crazy and post a resume up here for kicks. It’s rather abbreviated, since it’s a long read in this format, I just included the last few years worth of experience. If you are interested, please feel free to drop me a line and I can elaborate on anything of interest.

Thanks!

Courtney Vallentyne

Background Summary

Courtney Vallentyne has over 14 years experience in the IT industry. His deep technical skills are an asset to any project. With a focus on server infrastructure and electronic messaging, he also has extensive web and application infrastructure experience. Courtney has experience in lead technical roles with a proven background in architecture and implementing large projects. He works extensively with clients to determine requirements and responsibilities, and then designs solutions to fit their specific needs. Factors of utmost importance are always co-existence, interoperability, performance and flexibility. With excellent skills in all aspects of distributed computing, best practices and project planning, Courtney is an asset to any IT team.

Security Level: Secret

Language: English

Skills Profile: See Appendix A

Employment History

Project #1

Immigration and Refugee Board

ITS Server Team

Duration: 1.5 years (03/07-today)

  • Primary focus on supporting the 7 distinct ICMS (custom .NET application integrated with 3 COTS packages) environments.
  • Third level support for server issues relating to ICMS
  • Support and maintenance of custom scripted backup solution for ICMS on Veritas NetBackup
  • Performance monitoring, baseline establishment.
  • Transition and training of permanent staff on ICMS procedures.
  • Additional third level support for MS Exchange 2003, Active Directory issues.
  • Lead implementation of Symantec Enterprise Vault for Exchange archiving.

Environment – Windows 2003 Server, Microsoft SQL Server 2000, Veritas NetBackup, Symantec Enterprise Vault, Cognos Suite, Handysoft BizFlow, Hummingbird RDIMS, DNS, DHCP, IPSEC, Domain Architecture, WINS, Group Policy, VMWare ESX and VMWare Infrastructure 3, Hitachi AMS 500 SAN, HP MSA 1500, etc.

Project #2

NAVCANADA

IIDS Infrastructure Team

Duration:  6 months (11/07-04/08)

  • Providing technical direction for the migration of key IIDS components to Windows 2003.

  • Produced detailed technical documents of the migration for testing by certification team.

  • Extensive documentation of procedures to be performed by unskilled staff was critical.

  • Produced security framework plan for future versions of the platform.

Environment - Windows 2003 Server, SQL Server 2000/2005, Active Directory, DNS, WINS, DHCP, Group Policy, various custom applications

Project #3

Immigration and Refugee Board

Integrated Case Management System (ICMS) Infrastructure team

Duration: 1.5 years (09/05-03/07)

  • Lead Infrastructure Engineer for the ICMS project. Responsible for the design and maintenance of ICMS server infrastructure.

  • Advanced troubleshooting and support for application related issues. ICMS is a custom application written in .NET, encompassing Handysoft Bizflow, Hummingbird RDIMS, and Cognos components with .NET web services. Deep analysis and troubleshooting was often required, coordinating efforts between various development teams.

  • Introduced and implemented server virtualization for the various development and test environments.
  • Responsible for the design and construction of the various ICMS server environments to meet written specifications.
  • Ongoing support of various issues while meeting tight implementation deadlines was expected.
  • Assisted and supported the code migration team as necessary with any technical issues.
  • Server image and database backups and restores as needed.
  • Assorted server maintenance and updates.

Environment – Windows 2003 Server, Microsoft SQL Server 2000, Cognos Suite, Handysoft BizFlow, Hummingbird RDIMS, DNS, DHCP, IPSEC, Domain Architecture, WINS, Group Policy, VMWare ESX and VMWare Infrastructure 3, Hitachi AMS 500 SAN, HP MSA 1500, etc.

Project #4

NAV Canada

Information Management Architecture

Duration: 2 years (08/03-08/05)

  • Responsible for investigating, designing and planning the roll-out of many different technologies and services at NAV Canada. Project requests and opportunity identification were often the beginning of designing IT solutions to meet business needs.

  • Technical and policy requirements generate research, analysis and ultimately projects. Responsible for overall technical architecture (using Active Directory), capacity planning, security, availability, documentation and disaster recovery; all key aspects of the projects.

  • Implementing domain controller, OU and domain based security templates

  • Third level support of all environments, including Exchange and LAN when necessary.

  • Encouraged and spearheaded blade server adoption
  • Tablet PC technology pilot

  • Server Virtualization

  • Storage Management Infrastructure

  • XP Deployment solutions using Images (group policy, Active Directory considerations)

  • Designing and managing hardware, MS Architecture, and standards

  • Building DNS, DHCP, and WINS procedures.

  • Creating sandbox environments to execute untrusted/untested programs.

  • Creating prototypes of different technologies and services

  • Designing and planning the domain architecture

  • Installing, customizing, administering and troubleshooting Sharepoint Portal Server 2003.

  • Migrating Sharepoint 2003 to a production environment

  • Backup and/or recovery using Sharepoint backup utility

  • Supported a Windows 2000 server environment

  • Used Symantec ghost for creating and deployment

  • Experience using Veritas Backup Exec Version 9

  • Installing, configuring, troubleshooting, documenting and supporting Exchange in a Windows 2000 active directory environment

  • Documenting Windows 2003 and 2000 server standards and installation procedures.

  • Experience with DLT, DAT, LTO and Tape Libraries

  • Experience configuring and troubleshooting HP servers

  • Experience configuring and troubleshooting Compaq servers

  • Experience with RAID Technology

  • Experience with X400 and site connectors

  • Building DNS, DHCP, and WINS procedures

  • Experience with MX Records and Internet Mail Services

  • Experience with configuration and change management and recovery and documentation

Environment – Windows 2003 Server, Windows 2000, NT 4, Exchange 2000, other assorted products; Quest Active Roles Server, Sygate, Northern Storage products, DNS, DHCP, Domain Architecture, WINS, Group Policy, Plumtree Portals, VMWare, Microsoft Virtual Server, Sharepoint Server, Sharepoint backup utility, others.

Project #5

Department of Fisheries and Oceans

Integration Lab Design

Duration: 1 month (03/04)

  • Responsible for the design and construction of a test and integration lab to support a national migration project from NT 4 and Exchange 5.5 to Windows 2003 and Exchange 2003.

  • Installed, configured, troubleshot, documented and supported Exchange in a Windows 2000 active directory environment

  • Worked with DFO staff on obtaining appropriate snapshots of production data and directories for use in the lab. Documented the process to allow for periodic refreshing of lab data.

  • Lab processes, including configuration and change management, backups and restores, data migration procedures and scripts were established and communicated to staff.

  • Microsoft Virtual Server was used extensively.

  • Extensive documentation on processes and scripts was provided.

  • Documented network standards and building/installing server hardware and software installation procedures

  • Created sandbox environments to execute untrusted/untested programs

  • Planned Active Directory migration

  • Designed and planned the domain architecture

  • Deployed solutions using Images

  • Deployed solutions using Group Policies

  • Experience using Veritas Backup Exec Version 9 and backup/recovery software

  • Experience configuring and troubleshooting HP servers

  • Built DNS, DHCP, and WINS procedures.

  • Designed and planned the domain architecture

  • Documented Windows 2003 and 2000 server standards, installation and backup/recovery procedures

  • Experience with DLT, DAT, LTO and Tape Libraries

  • Experience with RAID Technology

  • Experience with configuration and change management and recovery and documentation

Environment – Windows 2003 and 2000 server, Active Directory migration planning, Domain Architecture, Exchange 2003 and 5.5, MS Virtual Server, etc.

Project #6

NAV Canada

Windows 2000/Exchange 2000 Migration

Duration: 1 year, 3 months (05/02-08/03)

  • Lead engineer for the project, which successfully migrated over 3500 mailboxes, and nearly 5000 workstations. Over the course of the project more than 300 servers were consolidated to just 130.

  • Responsibilities include:

  • Creation and testing of end to end migration process. Main design goals for the migration process include “limited impact” process to insure against extended downtime and fast rollback if necessary. Full documentation was provided to migration teams.

  • Documented network standards and building/installing server hardware and software installation procedures

  • Collaboration on Active Directory design team.

  • Disaster Recovery testing, procedures and documentation for Exchange, Active Directory, and Windows 2000 servers.

  • Installed, configured, troubleshot, documented and supported Exchange in a Windows 2000 active directory environment

  • Designed and implemented Active Directory

  • Engineered a custom installation CD for server hardware, involving a combination of scripts, utilities and vendor specific software.

  • Design and planning of Exchange migration, including directory migration and coexistence, message routing, antivirus implementation, monitoring and disaster recovery.

  • Conducted a pilot migration to test procedures and documentation.

  • Side duties included the preparation of SAN storage solution for head office servers – two clusters; Exchange and File and Print.

  • Architecture/configuration of load balanced front-end servers for SMTP, HTTP (Outlook Web Access) over SSL.

  • Supported a Windows 2000 server environment

  • Used Symantec ghost for creating and deployment

  • Experience configuring and troubleshooting Compaq servers

  • Experience configuring and troubleshooting HP servers

  • Experience with DLT, DAT, LTO and Tape Libraries

  • Experience with RAID Technology

  • Experience with X400 and site connectors

  • Building DNS, DHCP, and WINS procedures

  • Experience with MX Records and Internet Mail Services

  • Experience with configuration and change management and recovery and documentation

  • Resolved service issues with telecom providers

Environment – Windows 2000 server, NT 4, Exchange 2000, Exchange 5.5, Outlook Web Access Sybari Antigen 7.0 FastLane migration tools, Compaq MA 8000 SAN

Project #7

NAV Canada

Plumtree Portal Project

Duration: 10 months (09/01-07/02)

  • Main portal engineer for NAV Canada’s Plumtree implementation

  • Installation, configuration, integration and implementation of all portal and terminal server hardware into NAV Canada’s network, including authentication, LDAP integration opportunities.

  • Debugged network configuration

  • Provided technical architecture and planning for portal infrastructure including DMZ design and configuration.

  • Assisted with technical aspects of portal application development, provided direction to developers.

  • Provided admin mentoring for Portal functions.

  • Created support documentation and transitioned portal operations to NAV Canada staff.

  • Implemented IIS Web Server

  • Experience configuring and troubleshooting HP servers

  • Experience configuring and troubleshooting Compaq servers

  • Experience with RAID Technology

Environment – Windows 2000 server, IIS 5.0, Plumtree Corporate Portal 4.5, ISA and Terminal Server, RSA SecureID web authentication

<experience snip>

Education

Queen’s University (2 years completed)
Kingston, Ontario

1.5 years Civil Engineering, 0.5 years Computer Science

Certifications

Certifications

MCSE since June 2001:

Windows 2000 Track – Early Achiever

070-210 Installing, Configuring and Administering Microsoft Windows 2000 Professional

070-215 Installing, Configuring, and Administering Microsoft Windows 2000 Server

070-216 Implementing and Administering Microsoft Windows 2000 Network Infrastructure

070-217 Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure

070-219 Designing a Microsoft Windows 2000 Directory Services Infrastructure

070-220 Designing Security for a Microsoft Windows 2000 Network

070-222 Migrating from Microsoft Windows NT 4.0 to Microsoft Windows 2000

NEW Windows 2003 MCSE “Upgrade”

070-292 Managing and Maintaining a Microsoft Windows Server 2003 Environment for an MCSA Certified on Windows 2000

070-296 Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Environment for an MCSE Certified on Windows 2000

Network and Computing Courses

Plumtree Content Management

Plumtree Administration

Supporting Microsoft NT Workstation 3.51

Supporting Microsoft NT Server 3.51

Core Technologies of MS Exchange Server

Appendix A

Skills Profile

MICROSOFT NETWORKING PRODUCTS

Microsoft Windows Server 2000 and 2003

Microsoft Clustering

Microsoft SQL 2000, 2005
Microsoft Exchange Server – all versions (2000, 2003, 2007), all clients

Microsoft Windows Vista

Microsoft NT Server & Workstation – all versions

Microsoft ISA Server

Microsoft Internet Information Server

Windows 9x

OTHER VENDORS

VMWare ESX and VMWare Infrastructure 3

HandySoft BizFlow 9 and 10 (infrastructure)

Plumtree Corporate Portal 4.5


4/8/2008



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