{"id":3501,"date":"2015-06-10T00:00:38","date_gmt":"2015-06-10T04:00:38","guid":{"rendered":"http:\/\/www.vallentyne.com\/blog\/?p=3501"},"modified":"2017-06-05T12:31:09","modified_gmt":"2017-06-05T16:31:09","slug":"user-interface-design","status":"publish","type":"post","link":"https:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/","title":{"rendered":"User Interface Design?"},"content":{"rendered":"<p>We have a relatively new dishwasher.\u00c2\u00a0 It&#8217;s very nice, and has a cool display that tells you what&#8217;s going on, it&#8217;s the only visible control when it&#8217;s closed. For instance when it starts the\u00c2\u00a0cycle, it tells you that now is a fine time to add that glass you just finished drinking from, and no, you didn&#8217;t miss anything yet in terms of washing awesomeness.<\/p>\n<p>Or at least, that&#8217;s what it&#8217;s trying to do.\u00c2\u00a0 It has a fatal user interface flaw that prevented this from happening one memorable time.<\/p>\n<p>Nikki&#8217;s Mom and Dad were over watching the boys for us one weekend while we were away, and decided (rather uncharacteristically) that they would run the dishwasher.\u00c2\u00a0 The boys helped out, they loaded everything up, and the boys helped to put the soap packet thing in.\u00c2\u00a0 They even pushed the right button (a very good choice in user interface) called Start.<\/p>\n<p>The dishwasher then starts to make a few muted sounds, there&#8217;s a bit of water running, etc.\u00c2\u00a0 On the display, a somewhat tentative pair of grandparents and two young boys looked and saw this:<\/p>\n<p><a href=\"http:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/wp_20150604_19_11_06_pro\/\" rel=\"attachment wp-att-3504\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"3504\" data-permalink=\"https:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/wp_20150604_19_11_06_pro\/\" data-orig-file=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro.jpg\" data-orig-size=\"1383,700\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;Lumia 920&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1433445065&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;400&quot;,&quot;shutter_speed&quot;:&quot;0.024999&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Add a dish\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg\" class=\"aligncenter size-large wp-image-3504\" src=\"http:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg\" alt=\"Add a dish\" width=\"474\" height=\"240\" srcset=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg 1024w, https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-300x152.jpg 300w, https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro.jpg 1383w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/a><\/p>\n<p>They looked at each other, and came to the only sensible conclusion:\u00c2\u00a0 they must not have put enough dishes into the dishwasher.\u00c2\u00a0 &#8220;Add a dish&#8221; the display says in ominous red.<\/p>\n<p>Needless to say they opened the dishwasher and added a dish, whatever was close at hand, maybe something not yet ready for the wash yet, but hey.\u00c2\u00a0 Restart the cycle, close the door, and there it was:<\/p>\n<p><a href=\"http:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/wp_20150604_19_11_06_pro\/\" rel=\"attachment wp-att-3504\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"3504\" data-permalink=\"https:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/wp_20150604_19_11_06_pro\/\" data-orig-file=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro.jpg\" data-orig-size=\"1383,700\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;2&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;Lumia 920&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;1433445065&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;400&quot;,&quot;shutter_speed&quot;:&quot;0.024999&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Add a dish\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg\" class=\"aligncenter size-large wp-image-3504\" src=\"http:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg\" alt=\"Add a dish\" width=\"474\" height=\"240\" srcset=\"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-1024x518.jpg 1024w, https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro-300x152.jpg 300w, https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro.jpg 1383w\" sizes=\"auto, (max-width: 474px) 100vw, 474px\" \/><\/a><\/p>\n<p>The next logical thing was, we must not have added the right dish.\u00c2\u00a0 That&#8217;s a bit of a poser of a problem, because at some point they start to wonder how in the hell does the dishwasher know what dishes are in there?\u00c2\u00a0 Nevertheless, they gamely try to figure out what dish is missing, what is the special dish the dishwasher needs to run?<\/p>\n<p>You might have figured out that the fatal flaw of this interface is essentially summed up as lacking a single question mark.\u00c2\u00a0 If that glowing red message said &#8220;Add a Dish?&#8221; there would have been no question in anyone&#8217;s mind that it was indeed optional, and poor Paul and Darlene would not have stuffed the dishwasher full of every darn dish in the house in an effort to satisfy the implacable smug machine.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have a relatively new dishwasher.\u00c2\u00a0 It&#8217;s very nice, and has a cool display that tells you what&#8217;s going on, it&#8217;s the only visible control when it&#8217;s closed. For instance when it starts the\u00c2\u00a0cycle, it tells you that now is &hellip; <a href=\"https:\/\/www.vallentyne.com\/blog\/2015\/06\/10\/user-interface-design\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":3504,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[2,230],"tags":[423],"class_list":["post-3501","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-family-news","category-scientifica","tag-dishwasher-grammar"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/www.vallentyne.com\/blog\/wp-content\/uploads\/2015\/06\/WP_20150604_19_11_06_Pro.jpg","jetpack_shortlink":"https:\/\/wp.me\/piGNU-Ut","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/posts\/3501","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/comments?post=3501"}],"version-history":[{"count":5,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/posts\/3501\/revisions"}],"predecessor-version":[{"id":3508,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/posts\/3501\/revisions\/3508"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/media\/3504"}],"wp:attachment":[{"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/media?parent=3501"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/categories?post=3501"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.vallentyne.com\/blog\/wp-json\/wp\/v2\/tags?post=3501"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}